PRIVACY POLICY AND PERSONAL DATA PROCESSING ā€“ MASTERDATALAB
Last updated: 04/03/2025
Welcome to Master Data Labā€™s e-learning platform. Your privacy is a priority for us. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with data protection regulations, including the General Data Protection Regulation (GDPR - EU 2016/679) and the General Data Protection Law (LGPD - Law No. 13.709/2018, Brazil).
By using our services, you agree to the terms outlined in this Policy.
1. Who We Are and How to Contact Us
Master Data Lab, registered under NIF 515627003, is responsible for processing your personal data.
Contact email: [email protected]
If you have any questions about how we use your data, please contact us via the email above.
2. What Data Do We Collect?
We collect only the necessary data to provide our educational services, including:
- Personal Information: Full name, CPF (Brazil), NIF (Portugal), email, phone number, address.
- Navigation Data: IP address, browser type, device used, pages accessed.
- Payment Data: If you purchase paid courses, your financial data is securely processed by intermediaries such as PayPal. We do not store full credit card details.
You can access and update your data at any time.
3. How Do We Use Your Data?
Your data is used for the following purposes:
- Creating and managing your account on the platform.
- Processing payments and course enrollments.
- Providing technical support and customer service.
- Personalizing your experience and recommending relevant content.
- Complying with legal and regulatory obligations.
- Sending communications and notifications about our services (with your consent).
If your data is used for marketing communications, you will always have the option to unsubscribe.
4. Legal Basis for Data Processing
Our data processing activities are based on the following legal grounds under the GDPR and LGPD:
- Consent: When we request your permission to process your data (e.g., marketing, cookies).
- Contract Execution: When we need to process your data to provide contracted services.
- Legal Obligation Compliance: When we must retain data to comply with legal and regulatory obligations.
- Legitimate Interest: When we process data to improve our services, provided this does not infringe on your rights.
5. Data Sharing
We do not sell your data to third parties. Your data may be shared only with:
- Essential service providers: Website hosting, email services, customer support.
- Legal authorities: When required for compliance with legal obligations.
- Payment platforms: PayPal and other financial operators to process secure transactions.
All partners processing data on our behalf adhere to strict security standards and sign confidentiality agreements.
6. International Data Transfers
If your data is transferred outside Brazil or the European Union, we ensure that the transfer occurs with appropriate protection, including:
- Servers in countries deemed secure by the European Commission.
- Standard contractual clauses for data protection.
- Robust security measures to ensure your privacy.
7. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration, including:
- Data encryption.
- Restricted access controls.
- Continuous security monitoring.
While we employ advanced security practices, no internet transmission is 100% secure. If you suspect any misuse of your data, please contact us immediately.
8. Data Retention
Your data will be stored only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
- Standard Retention Period: 5 years after your last use of the services.
- Early Deletion: You may request data deletion before this period, except in cases where legal obligations require retention.
9. Your Data Rights
You can exercise the following rights granted by the LGPD and GDPR:
- Access: Request a copy of your data.
- Correction: Update incorrect or outdated information.
- Deletion: Request the removal of your personal data.
- Consent Withdrawal: Revoke previously granted permissions.
- Portability: Request the transfer of your data to another service.
To exercise these rights, contact us at [email protected].
10. Cookies and Tracking Technologies
We use cookies to enhance your experience and collect usage statistics. You may:
- Accept all cookies (optimized experience).
- Customize cookie preferences.
- Refuse non-essential cookies.
For more details, please refer to our Cookie Policy.
11. Changes to the Privacy Policy
We may update this Policy periodically. If significant changes occur, we will notify you via email or through our website before the new version takes effect.
Last update:Ā 04/03/2025
12. How to Contact Us
If you have any questions or need more information about this Privacy Policy, pleaseĀ feel free to contact us.
Email: [email protected]
Address: Av. da Liberdade 110, 1269-046 Lisboa
